s7 Privacy Policy
Our full policy on how your personal information is collected, used, and kept secure on the s7 platform is detailed here.
s7 betting and casino platform places user privacy as its top priority. This privacy policy explains what information we collect, why we collect it, how we use it, and the terms under which any information may be shared with third parties. This policy should be read together with s7's Terms and Conditions — both documents together form the complete legal framework for our services.
By creating an account on s7 or using the platform, you are voluntarily consenting to the data processing practices described in this privacy policy. If you disagree with any part of it, please contact us before using the platform.
1 Scope of Data Collection
When registering an account on the s7 platform or using any of our services, we may collect the following types of personal information:
Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID or passport number (where required)
- Photo ID or other verification documents
Contact Information
- Email address
- Mobile number
- Current address (optional, required in some verification processes)
Financial and Transaction Information
- Deposit and withdrawal history
- Identifying details of payment methods used (bKash, Nagad, Rocket, Upay numbers — full bank account numbers are not stored)
- Bet amounts and betting history
Technical Information
- IP address and device type
- Browser version and operating system
- Session data and login time logs
- Cookies and similar tracking data
2 Methods of Data Collection
s7 collects information primarily in the following ways:
- Directly from you: Through registration forms, identity verification processes, deposit and withdrawal requests, and communication with our support team.
- Automatically: When you use the s7 platform, certain information is collected automatically via cookies, server logs, and similar technologies.
- From third parties: Relevant information may be obtained from payment processors or identity verification agencies — but only with your consent and within necessary limits.
Before collecting any information, or when a new purpose for using information arises, we inform you clearly and obtain separate consent where required.
3 Purpose of Data Use
s7 uses collected information only for the following specific and legitimate purposes:
Account Management and Verification
Information is used to complete registration, confirm identity, and maintain account security. Age verification is also part of this process — all activity on s7 is for users aged 21 and above.
Payment Processing
Transaction information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers, and to resolve any financial disputes.
Customer Support
Your account-related information is used to improve the quality of support provided via 24/7 live chat and email, and to resolve your issues accurately.
Platform Development and Analysis
Aggregated and anonymised data is used to analyse user experience and make the s7 platform more effective and usable.
Fraud Prevention and Security
Information is analysed using both automated and manual methods to detect unusual logins, suspicious transactions, or account security risks.
Relevant Communications
With your consent, emails or app notifications may be sent to inform you about s7 promotions, bonus offers, and important updates. This consent can be withdrawn at any time.
4 Sharing Data with Third Parties
s7 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:
- Payment processors: Minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Identity verification services: Specialised third-party agencies may assist with the account verification process.
- Technology infrastructure: Cloud servers or technology partners may be involved in running the platform — all of them operate under s7's strict confidentiality agreements.
- Legal obligations: Information may be disclosed when legally required in response to a court order or a lawful request from a competent authority.
Your information is not shared with third parties for any purpose other than those stated above.
5 Cookies and Tracking Technologies
The s7 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that improve your browsing experience.
Essential Cookies
These cookies are essential for maintaining login sessions and the basic functionality of the platform. They cannot be disabled.
Analytics Cookies
Collect anonymous statistics to understand user behaviour. This helps us improve the platform.
Preference Cookies
Remember your language, theme, or other personal preferences so you do not have to change settings each time.
Marketing Cookies
Used to show relevant promotions based on your consent. Can be managed at any time through your browser settings.
You can control or reject most cookies by changing your browser settings. However, disabling essential cookies may affect some platform functionality.
6 Data Storage and Security
s7 has put in place industry-standard technical and organisational measures to ensure the security of your information:
- SSL Encryption: All data exchanged between the platform and your device is encrypted via SSL technology.
- Access controls: Only authorised s7 staff can view relevant information, and all access is logged.
- Retention period: Information is retained while your account is active and for as long as necessary after account closure to meet legal obligations. After that, it is securely deleted.
- Security reviews: Regular security audits are conducted to identify and address potential risks.
However, complete security on the internet can never be fully guaranteed. In the event of a data breach, we will promptly notify you and the relevant authorities in accordance with the law and our responsibilities.
7 Your Rights
As an s7 user, you have the following rights regarding your own information:
Right to Access
You can request at any time to find out what information we hold about you. In most cases, this information can also be viewed directly from your account dashboard.
Right to Correction
If any of your information is incorrect or outdated, you can request that it be corrected or updated. In some cases, identity verification will be required.
Right to Deletion
In certain circumstances you can request that your information be deleted. However, information required to meet legal or contractual obligations may not be deleted.
Right to Object to Processing
You can withdraw consent at any time for optional data uses such as marketing communications, and s7 will act accordingly.
To exercise these rights, contact s7's support team via live chat or email. We generally respond within a reasonable time of receiving a request. To learn more about responsible gambling and additional options for managing your account, read our Responsible Gaming Guidelines.
8 Protection of Minors
All s7 services are exclusively for users aged 21 and above. We do not knowingly collect or process any information from minors.
Age verification is mandatory during the registration process. If a user opens an account by providing false age information and this is confirmed, the account will be immediately closed and the stored information will be deleted.
If a parent or guardian suspects that a minor has opened an account on s7, they can contact our support team immediately.
9 Policy Changes
s7 may update this privacy policy from time to time. Changes may be due to the addition of new services, technical changes, or legal requirements.
For significant changes, we will notify users by email or an on-platform notice before they take effect. Continued use of the platform after changes take effect will be taken as acceptance of the new policy.
The date of each revision will be noted at the top of the page as "Last Updated". We retain previous versions and can make them available upon request. To learn more about s7, visit our About Us page.
10 Contact
If you have any questions or concerns about this privacy policy, or to submit any request regarding your information, contact s7's support team through any of the following ways:
Live Chat
Speak with our support team directly via 24/7 live chat. Support is available in both Bengali and English.
FAQ
For quick answers to general questions, visit our Frequently Asked Questions page.
Your information is completely secure at s7
SSL protection, strict data policy, and 24/7 support — s7 is with you every step of the way.
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