s7 Platform Terms and Conditions
Please read this document in full before registering on s7. By using the service, you are considered to have agreed to all of these terms.
Introduction and Applicability
These terms and conditions ("Terms") apply to the s7 platform and all services available on it. These Terms automatically apply when you use the service through the s7 website, mobile application or any other channel.
These Terms are written specifically for users residing in Bangladesh. s7 services are only for individuals who are legally entitled to use such services. In the event of any dispute, the Bengali version of this document shall be considered authoritative.
For more information about how s7 operates, full details are available on our About Us page.
Account Registration Eligibility
Age Requirement and Identity Verification
To open an account and use services on s7, you must be at least 21 years old. This is not just a formality — it is an essential condition for responsible betting. You may be asked to verify your identity and age at any time, and you must provide accurate information within the specified period when requested.
- Each person may hold only one account.
- You must register using your real name, address and date of birth.
- Accounts opened with false information may be closed at any time.
- Betting on behalf of minors is strictly prohibited.
Geographic Applicability
Access to s7 services may be restricted from certain regions. If using this service from your location conflicts with your local laws, you alone are fully responsible for that. s7 is not responsible for complications arising from travel or temporary location changes.
Account Management and Security
Login Credential Security
Your username and password are completely confidential. Sharing your login details with anyone else is strictly prohibited. If you believe your account has been accessed without authorisation, contact the support team immediately.
- Use a strong password.
- Avoid logging in on public devices.
- It is recommended to change your password regularly.
Account Suspension and Closure
s7 reserves the right to suspend or permanently close an account at any time if a user violates these Terms, engages in fraudulent activity, or disrupts the proper operation of the platform. Users may also apply to close their own account at any time.
The minimum age to use casino and betting services on s7 is 21. Minors may not use this platform, and any violation of this rule will result in the immediate closure of the account concerned.
Deposit and Withdrawal Policy
Deposit Methods and Limits
The approved deposit methods on s7 are — bKash, Nagad, Rocket, Upay and bank transfer (including Sonali Bank, Dutch-Bangla Bank, Islami Bank and other major commercial banks). The minimum deposit amount across all methods is ৳100.
- Every deposit must come from a method registered in the user's own name.
- Third-party payments are not accepted.
- Unusual transactions may require additional verification.
Withdrawal Conditions and Processing Time
The same approved methods apply for withdrawals — bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳500 and approved requests are generally processed within 1 hour.
- Account identity verification must be completed before withdrawing.
- Withdrawals may be held if the wagering requirements of an active bonus have not been met.
- Withdrawals may be reviewed if they are suspected to be fraudulent.
Bonus and Promotional Terms
Welcome Bonus
New users will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw bonus funds, the bonus amount must be wagered 10 times. For example: a deposit of ৳1,000 gives a bonus of ৳1,500, making the balance ৳2,500, and ৳1,500 × 10 = ৳15,000 must be wagered to withdraw.
General Bonus Rules
- Each bonus has its own wagering requirements and expiry period.
- Multiple bonuses cannot be combined at the same time unless specifically permitted.
- Bonuses apply only to valid betting activity — they are not direct cash.
- s7 may modify or withdraw any bonus at its discretion.
- s7 Weekly Reload Festival — 30% bonus on eligible deposits, up to ৳8,000, wagering 15 times.
- s7 Cricket Mania Reward — 40% bonus on deposits, up to ৳6,000, wagering 12 times.
- s7 Birthday Special Gift — up to ৳2,000, wagering 10 times.
Betting Rules
Sports Betting
s7 offers betting on cricket (including BPL, IPL, T20 World Cup and Bangladesh Tigers), football and other sports. Separate rules apply to each market and markets may close before an event begins.
- Once a bet is accepted, it cannot be cancelled.
- If a match is abandoned or postponed, bets will be settled according to s7 rules.
- In the event of a technical error, bets may be considered void.
Casino and Live Games
Slots, live casino, baccarat, roulette, Teen Patti and other games are available on the s7 platform. Each game has its own individual rules, which should be reviewed before starting. Game outcomes are determined by a certified random number generator (RNG).
- Minimum and maximum bet amounts may vary by game.
- In the event of a disconnection, the game server record will be considered final.
Prohibited Activities
Involvement in any of the activities listed below will result in permanent account closure and deposited funds may be forfeited:
- Operating multiple accounts under the same person's name.
- Structured transactions aimed at abusing bonus benefits.
- Exploiting technical vulnerabilities of the platform to gain an unfair advantage.
- Betting using automated software, bots or artificial intelligence.
- Money laundering or any other illegal financial activity.
- Using another user's identity or stealing personal information.
- Attempting a cyber attack or hacking against the platform.
Personal Data and Privacy
s7 treats the protection of users' personal data as its highest priority. Information provided at registration is used only for operating the service. s7 follows its own privacy policy regarding the sharing of personal data with third parties.
For full details on how personal data is collected, stored and used, please read our Privacy Policy. You have specific rights over your data, and requests relating to those rights can be sent through the support team.
- All transactions are secured through SSL encryption.
- Personal data is not sold or provided to third parties for marketing purposes.
- Even after account closure, data may be retained for a defined period as required by law.
Responsible Betting and Protection
Keep Yourself Protected
s7 believes that betting is a form of entertainment — not a source of income. We want all users to bet in a controlled and informed way. If you feel that betting is having a negative effect on your daily life, family or financial situation, please use the self-restriction feature available on your account.
The Responsible Gaming guide contains full information on self-exclusion, setting deposit limits and support contacts.
- A temporary break (cooling-off) option is available.
- You can set your own daily or weekly deposit limits.
- To request permanent self-exclusion, apply through the support team.
- The 21+ age rule applies strictly.
VIP Programme and Cashback
The s7 VIP programme has four tiers — Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each tier:
- Bronze: up to 0.4% weekly cashback.
- Silver: up to 0.8% weekly cashback.
- Gold: up to 1.1% weekly cashback.
- Platinum: up to 1.5% weekly cashback.
Cashback is calculated at the applicable rate on the week's total net loss (total bets minus total winnings). Example: if a Gold member's net loss for the week is ৳20,000, the cashback will be ৳20,000 × 1.1% = ৳220. Advancement to a higher tier depends on activity, and the decision to change tiers is entirely at s7's discretion.
Customer Support
Support Channels
The s7 customer support team provides service in both Bengali and English, seven days a week, twenty-four hours a day. You can get in touch via live chat and email. For any complaint or dispute, please contact the support team first.
- Live Chat: Use the live chat option on the platform for immediate assistance.
- Email: [email protected]
- Please refrain from taking any action without guidance from the support team.
Limitation of Liability
Technical Errors
s7 is not liable for losses caused by internet disconnection, server errors or other technical issues. However, server records will be used as the final evidence to ensure the integrity of games.
Third-Party Services
s7 does not have full control over the operations of third-party payment providers or game suppliers. s7's liability for any failure by these parties is limited.
Changes and Amendments to the Terms
s7 reserves the right to change these Terms at any time as needed. For significant changes, users will be notified via their registered email or through platform notifications.
Continuing to use the platform after changes take effect means you are automatically considered to have agreed to the revised Terms. It is therefore recommended that you review this page regularly.